Tuyển Chăm Sóc Khách Hàng Giỏi Tiếng Anh Ca Đêm (Lương Từ 12 - 13 Triệu Net) - Customer Service Staf

Mô tả công việc:

(Mức lương: 12 - 13 triệu VNĐ)

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings.

As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.

• Answer questions from customers by chatting, emailing, and/or talking on the phone.
• Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
• Cooperate with other staff to solve problems.
• Follow communication procedures, guidelines, and policies.
• Listen and resolve customers’ concerns, issues, and questions to your best ability.
• Prepare customer reports by gathering data collected during customer interactions.
• Refer issues and questions to managers if necessary.

WORKING TIME:

- For NIGHT SHIFT: you will 5 night working shift a week. Starting from 8PM until 5AM. (Salary from 12 - 13M NET)

• You will have TWO random days off/week, this will be decided by the company.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Yêu cầu công việc:

• Excellent English communication, speaking confidently and fluently (Clear voice).
• Having at least 1 year of experience in related fields.
• Proactive, helpful, and willing to learn.
• Must work in the office. (No remote and hybrid option)

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Quyền lợi được hưởng:

• 12 annual leave.
• Salary review once a year.
• Gifts on international/national holidays. (Women's day, Valentine,..)
• Annual Health Check.
• Social Security covered.
• Beautiful hi-tech office.
• Snack bar and beverages provided by the company.