Quản lý vận hành

·      Ensure all operations are carried on in an appropriate, cost-effective way.

·      Examine financial data and use them to improve profitability.

·      Manage budgets and forecasts.

·      Improve operational management systems, processes, and best practices.

·      Perform quality controls and monitor production KPIs.

·      Recruit, train, and supervise staff.

·      Help the organization's processes remain legally compliant.

·      Find ways to increase the quality of customer service.

·      Work closely with to demand team (sales & marketing) to bring up good ideas for increasing sales performance.

·      Degree in Business, Operations Management, or a related field.

·      Knowledge of organizational effectiveness and operations management.

·      Proficiency in MS Office and CRM software (e.g., Salesforce, Hubspot, Monday.com…).

·      Experience budgeting and forecasting.

·      Market knowledge.

·      Extremely sharp logic communication, and negotiation skills.

·      Outstanding organizational skills.

·      Leadership ability.

·      Experience in customer support is a plus.

• Competitive income and full benefits of social insurance, health insurance...

• Participate in Teambuilding, Happy Hour,... Holiday Bonus.

• Enjoy housing support in the system.

• High rewards for achieving KPIs and work efficiency.

• Work in a dynamic environment with high advancement opportunities.