Team Leader - Concierge

• Maintains the Concierge daily Log Book.
• Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
• Assists the Assistant Manager in efficiently managing the Concierge Department according to established concept statement providing a courteous, professional, efficient and flexible service at all times.
• Ensures operating equipment is maintained in good working order and to report maintenance requirements.
• Assists the Chief Concierge in efficiently managing the Transportation Department according to the established concept statement.
• Ensures cleanliness and maintenance of the vehicles, equipment and storage room.
• Ensures efficient pick up and drop off service.
• Coordinates all transportation requirements for the guests and other operation departments whenever needed.
• Conducts daily pre-shift briefing to associates on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.
• Conducts regular inspection on the vehicles to ensure cleanliness is being maintained at all times.
• Develops and assists with training activities focused on improving skills and knowledge.
• Attends and participates in Briefings/Meetings as required.
• Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

• Passionate about the hospitality industry.
• The ability to work flexible hours and shifts.
• Diploma/qualification in Hospitality or Tourism Management.
• Minimum 2 years work experience as Team leader - Concierge/ Transportation
• Good problem solving, organizational and interpersonal skills are a must.

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Attractive package
• International and professional but friendly 5-star working environment
• Training and development opportunities
• Full insurance package
• 2 complimentary meals at canteen
• Complimentary rooms
• Discount 50% for F&B service at our restaurants
• Have 2 duty meals per working shift